Subscription Policies

Thank you for using PhotoGPT. To help you fully understand the terms of your subscription, we encourage you to read the following policy carefully before proceeding.

Table of Contents

1 Policy Statement

By subscribing to PhotoGPT, you acknowledge that you have read, understood, and agree to abide by all terms set forth in this policy. Should you have any questions, please reach out to us before completing your purchase.

2 Subscription Details

● Plans & Pricing

For a full overview of available subscription plans and their pricing, please visit the Pricing page. Choose the plan that best suits your needs to get the most out of your experience.

● Credit Usage

Please consult the Credit Usage Policies for detailed information on how credits are applied.

● Annual Subscription (Recommended)

The annual subscription is billed as a single payment covering a full year of service, offering a 20% savings compared to the monthly plan. It guarantees continuous access to all features for 12 months without interruption. Please note: Annual plans will not automatically renew once they expire.

● Monthly Subscription

Following your initial payment, your monthly subscription renews automatically each month. If renewal fails due to reasons attributable to you (e.g., insufficient funds), your account will be downgraded to the free tier in the next billing cycle.

3 Cancellation Policy

  • Annual Plan: No action needed—your subscription will expire without auto-renewal.
  • Monthly Plan: You may cancel at any time through the My Subscriptions page in your account settings. No extra fees will apply. Your plan remains active until the current billing period ends, after which your account will revert to the free version. All data stored within PhotoGPT will be preserved.

4 Refund Policy

We highly recommend reviewing the Terms and Conditions before making a payment and familiarizing yourself with all product features to minimize the need for refunds.

By completing a purchase, you confirm that you have read and accepted this refund policy in full.

If you have any concerns about this policy or would like to share suggestions, please don't hesitate to contact us—your input is always welcome.

Refund Eligibility:

  • Refunds are eligible only within 24 hours of the initial purchase, provided that no credits from the plan have been consumed.
  • Refunds are not available for: requests submitted after 24 hours, non-initial purchases (such as renewals or repeat orders), monthly plans within 24 hours of auto-renewal (cancellation is available instead), promotional or discounted transactions, and missed cancellations due to personal oversight.
  • The refund amount is calculated as: Amount Paid − Value of Credits Used, where credit value is based on the pricing of your purchased plan.
  • All refund requests must include a valid reason and be submitted via email to [email protected].

This policy is intended to safeguard user rights while enabling us to sustain high-quality service. We appreciate your understanding.

5 Contact Us

We're always happy to hear from you. If you need assistance, feel free to get in touch through any of the following channels:

  • Email: [email protected]
  • Live Chat: Click the chat icon in the bottom-right corner of the page
  • Response Time: Within 24 business hours

Thank you for choosing PhotoGPT. We're dedicated to delivering an exceptional experience and dependable service.